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Frequently Asked Questions (FAQ)

“I feel comfortable, confident and empowered now, knowing that the rest of my life can be different, and each day I feel the changes gradually taking place as I put the advice into practice." ~ Lenore Davi, NSW (Australia)

Find answers to frequently asked questions below, including:

Can I Book a One-on-One Consultation?

Phone/Skype or Email ... What's Best?

What's the Cancellation Policy?

Can This Be Kept Confidential?

Can You Guarantee I'll Get the Answers I Want? 

Can I Learn What the Future Holds?

Do I Need to Hold Any Particular Beliefs? 

What is a Chakra?

Is an Intuitive Consultation the Same as a Reading? 

How Do I Prepare for an Intuitive Consultation? 

What Happens During an Intuitive Consultation? 

What Should I Do After an Intuitive Consultation? 

Can I Book a One-on-One Consultation? 

If you've signed up for the 10-week Clear Channel Course, you can book a one-on-one intuitive consultation at any time after logging in to the course homepage. Consultations can be scheduled for 30 minutes, 60 minutes, or 90 minutes.  

You can use each consultation to receive support through the course, to discuss any of the content or your experiences, to help improve your ability to access or trust your intuition, or alternatively, to simply enjoy some intuitive guidance if you’re facing a decision dilemma or just wanting more clarity in general. 

Whether or not you choose to have a one-on-one consultation, there is always the opportunity to share experiences or have questions answered on the online forum for the course.

You can also access consultations through the Inspiration Package, which includes 10 half-hour intuitive consultations to be used within one year. You'll have the flexibility to combine these consultations however you like (for example, combine two half-hour calls to book in a 60-minute session, or three to book a 90-minute session), or swap any call for an intuitive email message. The package also allows access to the Clear Channel Course. If you are already participating in the course, you can choose to give a friend or family member access to the course for free. The Inspiration Package is currently only offered to subscribers of the monthly newsletter.  

Phone/Skype or Email ... What's Best? 

For the Inspiration Package, intuitive services are available via phone, Skype and/or email.

If you choose to ask a question by email, I will tune in and then share whatever information is received intuitively. No back-and-forth messages are required; all you need to do is simply open your email message after it's received. This can be a better option than phone/Skype sessions in terms of convenience, shorter wait time, and being able to review the message word-for-word later on.  

On the other hand, an intuitive consultation via phone or Skype allows you to participate in the process of tuning in, exploring your energy, and accessing answers intuitively for yourself which many people find enjoyable. You'll also have the opportunity to ask additional questions as they arise during the conversation, as well as to clarify information and clear up any misunderstandings in a way that isn't possible using email. 

When in doubt as to which option to choose at any one time, trust your intuition! 

What's the Cancellation Policy?

You can cancel your appointment and receive a full refund if you provide at least 24 hours' notice. Refunds will not be issued for completed consultations or no-shows.

Can This Be Kept Confidential? 

All consultations are confidential and your personal details won't be shared with anyone, with the only exception being if there was any concern about serious harm to you or someone else. 

Can You Guarantee I'll Get the Answers I Want? 

The amount of information and the level of detail that comes through will always vary for each person. There's no guarantee that you’ll receive the answers or specific information you want, and for the email service especially, there is the limitation of not being able to have a conversation straight away to clarify any ambiguity or potential misunderstanding.

For every email and consultation though, the same process is used to tune in, and the same intention is held to offer information that's inspiring and empowering enough to help you gain clarity and move forward in your life. 

Although it's not possible to promise certain results, many people have provided very positive feedback about their experiences.

Can I Learn What the Future Holds? 

My services are intended to help you shape your own destiny rather than to foresee a fixed future outcome.

Do I Need to Hold Any Particular Beliefs? 

A lot of people who have previously booked intuitive consultations do believe in a higher power, guides, or other non-physical presences that can provide direction on our life path. However, there's no need for you to hold any particular beliefs in order to benefit from these consultations.

What is a Chakra? 

‘Chakra’ (pronounced ‘tchah-kra’) is a Sanskrit word meaning ‘wheel’, and refers to a centre or focal point in our energy field. Chakras are often described as vortices or funnels of spinning energy. It’s believed that the purpose of our chakras is to draw in energy from outside of us and then send that energy to various parts of our body.

There are said to be seven major chakras in our energy field which relate to different life areas. These include financial stability and security, emotions, creativity, self-esteem, compassion, communication, intuition, and spirituality. If there’s a problem with the intake of energy through a chakra, this may lead to an imbalance which can affect our physical health and/or the area of life with which that chakra is associated.

Tuning into chakras allows us to assess our current state of energy and how it may be affecting various areas of our life now.

Is an Intuitive Consultation the Same as a Reading? 

An average reading is generally more passive in that you can often just sit back and listen to whatever answers, guidance, and messages come through, as communicated by the intuitive reader you’re speaking to. An intuitive consultation, on the other hand, is more experiential and ‘active’, because you’ll be invited to tune in to your energy and your own ability to receive answers at times throughout the session. 

If we compare a typical reading to navigating a maze, it’s as though you’re standing outside the maze while I run back and forth in order to share what can be perceived within it. You then either accept that information or you don’t, since you haven’t observed it for yourself. Intuitive consultations provide the opportunity to enter the maze together, each of us pointing out things that are noticed or seen as we explore what’s inside.

During a standard reading that I would have given in the past, I’d have described your chakras and offered answers to your questions, but not necessarily asked you to pay attention to your own energy, to check whether or not certain answers resonated with you, or encouraged you to feel what answers may have been accessible to receive intuitively for yourself.

In comparison to that sort of reading, I’ve noticed that people are more likely to express confidence about following their intuition in future and to tell me about the important, positive changes they had made in their lives (and relatively quickly) following an intuitive consultation. This seems to be the case whether people are already experienced with tuning in to their own energy and acting on their intuition, or have never tried to consciously do this before. 

How Do I Prepare for Each Intuitive Consultation? 

Put aside at least 10 minutes to prepare

In order to prepare for your consultation, it’s best if you can allow at least 10 minutes alone before the appointment. This time can be used to meditate, clear your mind, or take some slow breaths. It also helps to let go of any expectations or tension about the consultation, and to open up to receiving the most you can from it.  

It’s very common for people to say they feel a little anxious before the call. If you're nervous then it shows you care about how the session will go, which is great! Chances are that you'll feel less anxious after only a couple of minutes or so from when the call starts.

Check your inbox

Please check your email inbox shortly before your consultation. You'll receive an email prior to your appointment in the unlikely event that it needs to be cancelled, or if there are any difficulties reaching you. Please make sure you are able to access your email before and even during your appointment in case there are any reception or other problems during the call. If you are late to answer, the call will still need to end on time. If you are unable to answer after 10 minutes from your scheduled appointment time then the consultation will have to be rescheduled.

Your own space and privacy

Find a relatively quiet, comfortable place where you'll be able to concentrate on the call. Ensure that you'll be able to speak privately and openly without worrying about anyone eavesdropping, even if it's a close friend, relative, or partner (sometimes especially if it's one of those people!). You may have an emotionally intense experience or have the opportunity to have an ‘aha!’ moment or two during the session so it's best if you are on your own, as it can affect your consultation if there are other people around. 

What Happens During an Intuitive Consultation?

I will call you on time for your consultation using the phone number (or Skype ID) you provide. If you don't hear from me after a couple of minutes following your scheduled appointment time, please check your email and voicemail straight away for a message from me.

Chakras

At the start of the consultation, you’ll be invited to join with me in the process of tuning into your main energetic centres, also known as ‘chakras’. We can discuss any imbalances that show up in your energy and how this may be affecting various aspects of your life, including financial security, emotions, creativity, self-esteem, compassion, communication, intuition and spirituality. 

I'll check in after each chakra and corresponding life area to confirm whether or not you agree with what's being said. You can talk about your situation if you like, or simply say "yes" or "no" to confirm whether or not you agree.

Questions

Once we’ve covered the chakras, you’ll have the opportunity to address any questions you have, on any topic relating to your life. How many questions we can cover depends on how complex they are, and how much depth is required to address each one properly.

You are welcome to ask about a particular relationship with a partner, friend, family member, or any other person (for example, “I’d like to focus on how I can improve my relationship with …”). However, questions that are specifically about someone else (such as, “I want to see more clearly what’s going on with my colleagues’ career / my sister’s mental health / my ex-partner’s love life …” etc) will NOT be covered during a consultation. 

What Should I Do After an Intuitive Consultation?

It's worth leaving some time aside after the call to properly absorb whatever was spoken about and to write notes if appropriate. Often people feel energised and inspired following a consultation, so you can start taking action or making plans shortly afterwards if you are motivated to do so.

"I felt my chakras as I've never felt them before, and I came away with valuable tools in my spiritual journey. Jess was able to get me to a place of power and confidence about my intuition - this is beyond invaluable.” ~ Soo L. (Brooklyn, NY, USA).  

Free Chakra Summary 

To be the first to hear my latest news, insights, and special offers, as well as receive a free PDF summary of the seven major chakras, please sign up for email updates using the form below. 

Updates are only sent out once a month. Your email address will not be shared with anyone, and it's easy to unsubscribe at any time.

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